After several tests performed by the iFixyouri staff, Apple has decided to perform a free iPhone 4 repair for anyone with broken screen or water damage.  It is really cool that a billion dollar company has decided to take notice of our screen (on ground) breaking iPhone 4 tests. Ok, not exactly.

Consumer Reports did say that Apple should provide a free iPhone repair to anyone who is have antenna issues with their new iPhone 4. This bit of news came shortly after their announcement that the iPhone was the best smartphone around. After Apple gave their much talked about press conference in which they announced free bumpers to everyone, they mildly changed their tone:

“Consumer Reports believes Apple’s offer of free cases is a good first step. However, Apple has indicated that this is not a long-term solution, it has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple. As things currently stand, the iPhone 4 is still not one of our Recommended models.”

The reality is that if you by this beautiful, yet fragile device you better buy a screen protector and protective shield to basically alleviate many of the potential issues aside from water damage. Without it your iPhone 4 is very vulnerable to breaking. Even with a protective case the LCD could die but in terms of protecting the screen from cracking or shattering they do a great job. As we proved in our tests, the bumper is great for helping with reception problems but in terms of protecting the glass it does nothing.

Any notion that Consumer Reports or any other such negative publicity is going to hurt iPhone 4 sales has proven to be false. It may turn a few people away but the fevering reporting on the issue makes the iPhone the ‘in’ item once again. That is not to say that there are not other great options, which there are but the fact is that the much to do about nothing issues are easily correctable. Is it bogus that you have to buy a protective case to get reception? Perhaps, just as it is bogus that you need it to protect the glass. But hey, that’s the smartphone world we live in so deal with it.

If you have become one of the unlucky many to break your iPhone give us a call, that’s what we are here for.

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Did you drop your beautiful iPhone 4 and now have a cracked screen? iFixYouri offers industry leading repair services for any and all your problems. From cracked glass to water damage, we have you covered. Save money, repair wisely, and go with a name you can trust.

iPhone 4 Screen Repair


So you broke your new iPhone 4. Mad, upset, distraught.No matter what, it’s definitely frustrating. We have already see our fair share of broken iPhone 4′s, and they’re only about a month old.

Here’s a few things that we’ve picked up on so far with the recent release

  • The glass still breaks
  • The back glass is more fragile and prone to breaking than the previous plastic 3G/3Gs back housing.
  • It has some issues with the antenna that are easily remedied by holding it the right way
  • People are still dropping them in the water
  • A water-proof iPhone seems far fetched

You have a couple options when it comes to getting the right iPhone 4 fix

Apple – Try to return in, pray that the geniuses will have mercy on your soul and grant you a new iPhone. In all honesty, this probably will happen 1 out of maybe 10 or 15 times, if you’re lucky. The cost of this, well free. If they shun you and ask you to pay for a new one, well now we’re talking somewhere in the $599+ range.

Third party repair – iFixYouri has many iPhone 4 repair options. All with a wide variety of pricing options. Repairs range from $69-$199. Regardless of the repair, you’re being frugal, and saving money. If you’re going the third party route, remember, best price does not always equal best service. Find it cheap? You’re pretty much looking at 100% cheap parts. You want to make sure that all parts are high quality, or else you will leave your $599 toy functioning worse than a $20 flip phone from the 90′s. You’ll lose that accurate touch, that smooth slide as you pan through the apps, and most importantly, you’ll increase the risk of part failure within a couple months. This can, and does happen, all too frequently.

Our suggestion - Well, before we give that to you, let’s do a slight comparison. Putting cheap glass on an iPhone 4 is like putting used near bald tires on a brand new BMW coupe. You know that in just a few month, you’ll need new tires again, just like the glass will eventually fail again. Go with the pro’s, save a few bucks and spare the hassel of going to the genius bar. Send it in to us, we’ll fix it, and send it back the same day we receive it in shop.

We have heard a lot of talk about the iPhone 4 bumper helping with reception problems but now we test it to see if it can prevent glass and LCD damage. The results are not good for iPhone 4 owners who just got a protective bumper, as the 3rd drop on concrete resulted in a shattered screen. The iPhone 4 repair team is on standby to answer any questions and as you see in the video below, for good reason.

Going back to our first test, it was noted that the i4 glass sit on top of the frame, rather than inset like the 3g and 3gs. This fact, along with glass on both sides of the iPhone 4, makes broken glass on the i4 a common reality. The protective bumper is the same bumper that is supposed to help with the much publicized iPhone 4 antenna.

We’ve have known for a little while now that iPhone 4 bumpers do not offer all of the protection needed because customers have called in an told us.  Although it does not take a video by iFixyouri to inform you that dropping your new iPhone 4 on concrete is a bad idea, hopefully this video squashed any doubts as to the bumpers effectiveness.  A DIY fix for any type of cracked glass on an i4 screen can be difficult.

Other Tests

We have now performed three tests on the iPhone 4. The first was with the parts (frame, glass) but not the guts. The next one was with a new iPhone 4. The latest was with an iPhone 4 with the bumper. In comparing the 3 tests, we can’t find much of a difference.  What really matters is how you drop it. If it hits on a corner you may get out of trouble completely, or with just a scuff mark. If it drops on the glass though, on top of concrete, you could be in serious trouble. This scenario is very likely every time you get out of your car.

We also performed an iPhone 3G and iPhone 3G test with protective cases and instead of the glass breaking, there was LCD damage on the fifth and sixth drop, respectively.

Our iPhone repair technicians are trained to help both repair broken iPhones and help those looking for DIY repair solutions. Let us know if you have any questions, as it is our goal to provide customers with the best decisions possible.  Often times we get calls from customers who have ordered a wrong iPhone parts or made a broken iPhone worse.  Don’t let it happen to you and call now!

There were the days of hopes and dreams of a shatter proof iPhone glass. During the WWDC Jobs spoke of the glass as being Engineered Glass.

All the breakthrough technology in iPhone 4 is situated between two glossy panels of aluminosilicate glass — the same type of glass used in the windshields of helicopters and high-speed trains. Chemically strengthened to be 20 times stiffer and 30 times harder than plastic, the glass is ultradurable and more scratch resistant than ever. It’s also recyclable.

We are seeing such a high iPhone 4 repair demand for glass replacement already, as well as the back glass replacement. The iPhone is not even a week old and we’re already seeing this as a major, major problem, but now with 2 times as much glass as before.

One customer contact us stating that he had left his iPhone 4 sitting in his car, which got hot, and well, when he returned, he was in need of an iPhone screen repair. The heat had actually cause the screen to crack. Our thoughts on this are that the metal frame got so hot that it heated the glass up to an unstable temperature, and it cracked.

Another customer had the iPhone in his lap and got out of the car, where it fell a mere 2 ft and put a hairline crack right through the front glass.

iFixYouri has already had numerous orders come in for both front and back glass using our mail-in service. We will continue to honor our iPhone 4 Repair service and uphold and maintain the high standard of service that we consider common practice while adjusting to a new product.

With such a high demand already for the iPhone 4 glass repair and a limited number of repairs available due to the current supply of parts on the market, we will be regularly updating our blog with info on iPhone 4 parts and repair service status. Feel free to contact us should you have any questions. Under the iPhone 4 product page, we’ll be listing if any repairs are currently on back order.

About a week ago a few of the techs and I decided to drop test an iPhone 4 to test screen damage resistance (we had a full iPhone, minus the motherboard). This test came under scrutiny since there was no ‘video’ proof and the iPhone parts used were questioned. We did not use any hammers, ice picks, or axes to break it. Just gravity. We did not throw it or spike it.

We told everyone that once we have a full iPhone, functioning, we’d be posting a video of us drop testing. The test was completed on a sunny afternoon in Florida, behind our repair facility. The area where it was dropped was free of pebbles and/or small rocks. It was a flat surface out in our parking lot. The height it was performed at, was about the level where you would be holding the phone out in front of you.

Well, the day has come, we have a complete working iPhone, straight from Apple, in our hands today. We disassembled it, took some pictures, reassembled it, showed that it works and that it is a functioning iPhone in the video. This video is completely unedited. What you are about to see is heart breaking. Our next step will be to perform and iPhone repair to show how we can clean up a broken iPhone 4 screen when suffering glass damage.

****WARNING – THE VIDEO YOU ARE ABOUT TO VIEW CONTAINS SOME GRAPHIC SCENES. IT IS NOT FOR THE FAINT OF HEART*****

All the hype going on right now is about the new iPhone 4, all the great new features, and Apple raising the bar a notch to its competition.

We received our FULL, circuit board included, iPhone 4 quite early this morning and rather than playing with all the new features, we tore it down to its bare components. How it comes apart and gets put back together is determines the iPhone repair process and that’s what really excites us.

First thing we noticed is how solid it felt. It feels heavier, and definitely more durable (feels is the key word here).

Taking the back cover off reveals a battery, like most other phones on the market today. This battery actually comes out with ease. The iPhone 4 is manufactured in a way that is opposite of the 3G, and 3Gs, but similar to the original 2G iPhone. Let me explain what I mean here….

iPhone 2G/iPhone 4 – In the manufacturing process, the Glass is the first part that is assembled to the chassis/frame, followed by the internals, and last the battery then the back cover.

iPhone 3G/iPhone 3Gs – The back cover is the first part assembled, then battery followed by the internals. The glass is the last part that goes in.

With iPhone 4 Repair for screen damage, this makes the process a bit more difficult, time consuming, and costly as the iPhone needs to be completely torn down to change out the glass.

After removing the battery we moved on to other iPhone 4 parts, we removed the lower speaker, charging port, and gently removed the logic board. With the logic board removed, you have access to the cameras, power button, ear piece speaker, volume controls and all the screws that hold the screen in place. Once all the screws are removed, the glass has a bit of adhessive that holds the screen to the frame snuggly.

The frame is a piece to marvel at. The intricate design and how everything pieces together is quite amazing.

In addition to the manufacturing of the phone gearing back towards the ways of the original iPhone, Apple decided to go ahead and use a mass amount of new screws that we have not seen before. As if the tiny screws that were used before weren’t pain enough, now they threw in some washers that help in holding the glass in place.

The steel body, combined with the sleek glass on front and back, we’d say that Apple hit yet another home run with this one.

Repairs on this new phone should not be left to amateurs. The mass of new screws, connectors, odd shaped circuit board(to maximize real estate), make this a tricky repair. Any and all measures to prevent electrostatic discharge(ESD) should be taken when cracking this open. Our technicians are always grounded when working on phones, and are only permitted to work in ESD safe areas.

Many different types of drops will shatter your dear phone’s glass leaving it in need of an iPhone screen repair.

We’ve seen every type of drop imaginable, from sitting on it, to your iPhone leaping out your hands and out the window of your car at high speeds. It can, and will happen.

A chip here or a crack there,  iPhone glass breaks in many different ways. It’s painful to see your companion, also known as iPhone, get hurt and go through so much pain. We know, because we have been there too! All is okay though because we are here to make the iPhone repair process as painless as possible.

The process to get it fixed is quite simple.

  1. Determine what model iPhone you have
    • iPhone 3G or iPhone 3Gs – On the back side of the phone, you’ll see a stamp on the back that says 8Gb, 16Gb, or 32Gb
      • 8Gb – 3G or 2g
        • 2G – Aluminum back housing
        • 3G – Black Plastic back housing
      • 16Gb – 3G or 3Gs
        • 3G – The words written on the back are a flat gray paint.
        • 3Gs – The words written on the back are a reflective, chrome-like paint.
      • 32Gb - 3Gs only
  2. Based on the model, select iPhone 3G Glass Repair or iPhone 3Gs Glass Repair
  3. Add the selected repair to your shopping cart.
  4. Proceed to checkout
  5. Once checkout is complete, ship your iPhone to our National Repair Facility located in Florida.
  6. We’ll receive your iPhone, fix it, and ship it back out to you before the close of the same business day.

Glass and LCD Repairs received by 1pm will be fixed and shipped back out the same day. Please include your name and contact information inside the box when sending your iPhone into us. Also, we do ask that you hold onto your SIM card, as we have no need for it and you can put it in a spare phone while yours is getting fixed.

You can have your glass repaired complete and back in your hands in as little as 36 hours. Our iPhone Screen Repair service is so fast you’ll never even know if was gone! We strive for quick, low-cost repairs, all while doing continuous improvements in our processes to maintain and uphold quality services for our customers. With a 100% satisfaction guarantee, you can rest peacefully knowing that the best iPhone parts, combined with the highest skilled technicians in the industry, will get your broken iPhone back to perfect working condition, quickly.

We offer FREE FedEx return shipping and a 1 year warranty on all glass repairs, insuring that your repair will be delivered on-time and last!

For added protection, we now offer an iPhone Protection Plan to save you some $$$ the next time your iPhone decides to take a leap towards the ground or go for a swim.

iPhone 4 test images

On June 10, 2010, in Apple, iPhone Repair, Repair Parts, by Staff

The iPhone 4 tests we’ve performed here at iFix have come under scrutiny from some dark and remote places on the interwebs, and we are here to say, check yo’self.

The tests performed we’re done with Apple iPhone 4 parts direct from the manufacturer. These images were taken after a series of well controlled tests performed by our stylish and intelligent staff. The drops were made from a distance of three and a half feet, or about the height of a six foot person dropping the phone from their pocket, or a drunk chick sliding one off the bar.

Here’s what’s up….

The main thing that is adding confusion is ‘how many drop tests were performed?’

There were two total tests complete.

First round broke on the 3rd drop, on concrete, flat. As stated.

Second test, as requested by readers, was another test to see if it would break on different surfaces(carpet/concrete) if it hit the corner, fumbled, etc. It broke on the 7th, hitting the top left corner, on concrete. The second drop test is not pictured yet.

For the second test…The glass survived all drops onto carpet, and survived six angled drops onto concrete, but when dropped flat down the glass shattered. The seventh angled drop onto concrete broke the glass as well, but your local retired NFL lineman can tell you all about cumulative damage.

The following pictures(of the glass from the first drop test) ought to silence some of the doubters. You will see that these are high quality parts, note the laser etching on the digitizer cable, and front camera hole in the test glass. We’re too legit, you must acquit.  More images to come.