Dealing With an iPhone Black Screen

On December 20, 2012, in DIY Fix, iPhone, iPhone Repair, by Chris
iPhone Black Screen

Most iPhone users freak out at their first encounter with the iPhone black screen. This often occurs unexpectedly and has been known to strike even in newly bought phones. A black screen is not exactly an experience most users want to see on their phone display, which is the reason why it is important to know the best troubleshooting solutions when this problem occurs.





How to Deal With an iPhone Black Screen

If your iPhone screen blacks out, you need not worry. There are several ways of getting rid of the black screen. Listed below are some of the most common ways of dealing with an iPhone black screen.

Hold the Sleep/Wake Button

Also known as a hard reset, this is the first solution that you can do on your own since it is fairly easy. Simply hold both the HOME and SLEEP/WAKE buttons until you see the Apple Logo pop up on the screen. Once you do, you can release both buttons. This usually solves the issue of a black screen.

Do a Full Restore in iTunes

If the first solution does not work, the next best option you can do on your own would be to do a full restore. This is done through iTunes if you have a backup of the data on your phone which you need to do a restore. The restore returns your phone’s data to its original settings according to the settings on the backup. This is often done to transfer data from a defective device to a new and working device, but this is also done to restore all data from a blacked-out iPhone. You will need to synchronize your iPhone to put all the media content into your phone.

What To Do When The iPhone Black Screen Won’t Go Away

When none of these options work for you, one option is to head out to the nearest Apple store and have your phone looked at by the people at the Genius Bar. If you try to do any repairs yourself, you could end up voiding your warranty if the phone is new. If your phone is suffering from simple software problems, they can easily make quick fixes for you. If your phone is under warranty, the people at the bar can open it up and see what is wrong. You may get a replacement for your phone if a visit to the Genius Bar reveals that you may have a defective unit on your hands.

Other Options Available

If the warranty period for your iPhone is over, you can have it repaired by professional technicians. At iFixYouri, we have some of the best technicians in North America, who have lots of experience fixing the black screen on iPhones, as well as any other issue under the sun.

How To Fix Scratched iPhone Screen

On December 19, 2012, in DIY Fix, iPhone Repair, by Chris
How To Fix Scratched iPhone Screen

Few things in life are more frustrating than purchasing a new touchscreen phone only to have it damaged and rendered difficult to use.  That moment, frozen in time, when your phone slips from your grip and tumbles towards hard cement or wood, while you can only stand and watch, is a sad moment in every phone owner’s life.  Luckily, there are a few ways that allow you to fix a scratched iPhone screen without having to purchase a brand new phone.




Use Your Warranty to Fix Your Scratched iPhone Screen

Since Apple’s warranty program is one of the best in the entire tech business, you should always check to see if you can get your phone taken care of under the protection program.  This is the easiest way to fix it, but not always possible for those with an expired warranty.  Since Apple prides themselves on customer service, however, you may get lucky and take it to a licensed Apple store with a more flexible approach to warranty.  This is no guarantee, but many store owners want their customers to have a positive experience with Apple products.

Buff Out The Scratch

Depending on the degree of the crack or scratch on the iPhone screen, you may be able buff it out in the same manner that you would for a scratch on a car.  To buff out the scratch, you will need:

  • a small drill (the smaller the better)
  • compound to attach to drill head
  • sandpaper

Using Wax to Fix Scratched iPhone Screen

Many wax products market their ability to take out any damage that can be done, whether it is by gravity or pets or clumsiness.  A coat of Turtle Wax, for instance, will eliminate the scratch but can leave behind a film of wax that makes it difficult to use the screen.  If you use wax, you have to clean meticulously around the scratch so that the wax residue does not complicate use.  You can use a plastic polish to speed up the cleaning if you decide to use wax.


One of the oddest home remedies for cracked screen has proven to be toothpaste.  Anyone who has had a cracked watch face in the past may know about applying toothpaste.  This is because toothpaste (not tooth gel — be sure you have the right type) has abrasive within the mixture designed to wear away at bacteria on your teeth.  This abrasion, when carefully rubbed onto the surface of an iPhone, will smooth out a scratch.  Be sure you only use a small dot (not enough to coat the entire surface) and that you clean the entire surface carefully with a damp rag after you have applied it on.

Professional Help

If your warranty has expired and none of the methods mentioned above have worked, you should consider seeking professional help. That is where we at come in handy. Our specialists have been fixing cracked iPhone screens for years, and you can rest assured that your iPhone will be in good hands.

lcd-screen-repair-ifixyouriAn iPhone touch screen that is not responding can be a challenging problem. The device is quite costly from the beginning, so any issues that require repair are met with frustration. When it stops working, it may mean that a person’s main line of communication is cut off from the world. It may also disrupt a person’s work.

Here are a few things that a person can do when the screen becomes unresponsive.

Troubleshooting Unresponsive iPhone Touchscreen

Certain applications take up a great deal of memory which makes the phone freeze up. This is very likely to occur when two different programs are being run at the same time. If the phone becomes unresponsive, it is best to force the application to stop. To close an application, the home button should be held down until the application stops and the screen once again becomes responsive.

Restart The iPhone

After a person tries unsuccessfully to stop an application, it may be necessary to restart the entire phone. The on/off switch should be pressed until the red slide bar appears. The phone should be powered down and turned back on. This should make the phone responsive again.

Resetting the iPhone

Under rare circumstances an iPhone touchscreen will not respond to a restart. In these cases, it will become necessary to reset the phone. This means that the phone will be forced to shut down without the normal closeout process. Resetting the phone involves pressing the on/off button with the home button until the Apple logo appears and goes away. After the device is off, it can be turned back on in a few seconds. By this time, the phone should be working again.

Restoring With iTunes

If nothing else seems to be working, a person can connect the phone to a computer and open iTunes. On the Summary pane, a person can select “Restore”. If the phone does not appear in iTunes, it will be necessary to force the device into recovery.

Professional Assistance For Unresponsive iPhone Touch Screen

If the iPhone screen is still not responding, it may be necessary to take the phone in for professional repair. An experienced repair shop will be able to evaluate and fix the problem with no hassle. This will avoid further damage or loss of data in the phone. iPhones are very expensive and sensitive. Getting the job done correctly will save a lot of headaches down the line.

The above tips are a few things that a person can try at home when the iPhone touch screen is not responding.



Smartphones are wonderful gadgets, but as the latest, sleekest designs tend to be made of glossy and glassy materials, they can easily get damaged. All too often, someone’s favorite device gets dropped and becomes scratched, or worse. When this happens, users are often unsure of what to do. Do you need to replace the whole device or are you able to get your smartphone’s glass repaired?

Smartphone Glass Repair vs. Replacing

The world we live in encourages us to replace any device that goes wrong. It is becoming more and more popular to throw away broken or even scratched iPhones in order to replace them with new ones. The problem is that this can be a very expensive process. Having to buy a new smartphone when you drop your current one is an expensive habit that can cost you hundreds of dollars each time.

Benefits of Smartphone Glass Repairs

  1. Smartphone glass repair is a viable alternative to replacing your device.
  2. Repairing your iPhone instead of replacing it can save you a lot of money.
  3. The repair turnaround time can be very fast.
  4. Sending your device away to get repaired is easy and can be done via the internet.

Doing It Yourself

It is certainly possible to save yet more money by doing the repair yourself. However, there are a few potential problems with this. The main issue is that many modern devices are assembled so that user servicing is nearly impossible. Apple’s iPhone displays are connected to the glass as a single unit, so you cannot just replace one or the other. However, if you are technically-minded and have experience repairing similar devices yourself, then it is definitely an option. You can get dedicated repair kits for specific applications and save some money compared to sending your phone away.

Key Points

  • Do-it-yourself repairs require technical knowledge and great care.
  • You can save more money by using the DIY option.
  • Irreparable damage to the phone may result from a bad DIY repair attempt.
  • Sending your phone away to be repaired guarantees an expert service.
  • For most people, an expert repair job is the best solution by far.

Professional iPhone Repair Services

Smartphones are extremely sophisticated electronic devices. As a result, it is not surprising that the technology is very delicate. If your smartphone has unsightly scratches on the screen, poor touch sensitivity, odd colors or anything else, then it may need a smartphone glass repair service. The best thing about shipping your phone to be repaired by iFixYouri experts is that you can rest assured that your phone is being handled by professionals with years of experience.


How to Change a Cracked iPhone Screen

On November 30, 2012, in DIY Fix, News, Tips, by Chris
How to Recover Data From a Damaged iPhone

You have finally bought an iPhone and you are enjoying every moment of it but unfortunately, the screen gets cracked or broken and you are confused because you do not know how to change a cracked iPhone screen. Some people might even decide to shop for a new iPhone since the broken one no longer seems attractive as it was before. When you find yourself in such a situation, you need the right tips and ideas of how to change an iPhone screen to save the hassle and expense of a new phone.

Tools Required – How to Change a Cracked iPhone Screen

Before you even start the process of changing the iPhone screen, ensure that you have the right tools, most of which can be found online. This helps you get the exact size that you need instead of shopping online where you are not very sure about the dimensions. If you prefer shopping online, ensure that you have the right dimensions that will be compatible with your device. Here is a list of the basic tools that you should have:

  • Replacement glass
  • Philips screwdriver
  • A wedging and scraping device or a razor blade
  • Superglue or double-sized tape
  • A pair of scissors
  • Q-tips and Rubbing alcohol
  • Heat gun or hair dryer

Step 1: Unscrewing The iPhone With a Cracked Screen

Cracked iPhone Screen

Check the bottom part of your iPhone and take keen interest on the side that has the Home button. You will notice two screws fitted on both sides of the USB port. Unscrew them using the Philips screwdriver. Also remember that it will not be necessary to remove the SIM card for you to open the device.



Step 2: Removing The Cracked iPhone Screen

The screen can be removed using two major methods. You can either use a scraping or wedging tool. A razor blade is mostly preferred because it can be fitted between the metal and the rubber to lift the screen. Alternatively, you can use a suction cup by placing it above the Home button then pulling it up gently. You will notice that the glass has been removed without damaging the rubber gasket that surrounds it.

Step 3: Separating The Screen From The iPhone

Cracked iPhone Screen

Check for the flaps that hold the phone and the screen together at the top right corner. They are normally labeled 1 and 2 attached to orange stickers. You will also notice the 3rd sticker placed under the 2nd flap. It should be released by lifting the black clamp.  At this point, you will notice that the screen has been completely separated from the iPhone.

Step 4: Detaching The Screws

The interior of the device has 5 screws along the side rails, 3 along the flaps and 2 on the opposite sides. These screws are of the same size and that means you should not worry about where to place them after completing the installation process. You will also notice a black tape over each screw and you can cut it off using a razor blade. The black tape is less important in this case.

Step 5: Separating The LCD From The Glass

Detach the LCD screen from the glass by putting the wedge between the rails then wedge the inner section out. For you to clear the top flanges, make sure the LCD drops down near the Home button. Use some little force if possible because the metal cannot get distorted that easily.

Step 6: Scrubbing The Adhesive

Use a wedging device or razor blade to scrape the glass leftovers or any other pieces along the metal frame. It is also possible to use a hair dryer or heat gun but this should be done carefully to avoid distorting the frame. The bonding agent may not dissolve by rubbing alcohol so you can try scrubbing using a Q-tip then removing it with a razor blade.

Step 7: Installing The New Screen

Cracked iPhone Screen

When installing the new screen, make sure the super glue does not cross to the Home button. You may also decide to use a double-sided tape but ensure it is trimmed properly. Adhesive should be applied along the black plastic at the top or bottom sides while excluding the middle part. Use the tweezers to control the double-sided tape so that you do not let your fingers touch it thus weakening its ability to stick. Also ensure that you take away the protective plastic found on the new glass where it is expected to touch the tape.

Step 8: Installing The LCD

Install the LCD glass and make sure it fits properly by sliding it from the bottom part of the device. Fix the screws back where they belong and also restore the 3rd cable into the clamp. Press the 1st and 2nd cable onto the connector by using a little pressure. Do not worry if you miss the connector several times because this is quite common.

Step 9: Assembling The iPhone

Restore the screen back to the iPhone by inserting the top part first. The sides should be attached to the connectors and also make sure the bottom fits in properly. When the LCD and screen are well-fitted, fix the remaining 2 screws back into their places found on both sides of the USB port.

DIY vs. Professional Repair

These are the most crucial tips on how to change an iPhone screen; however, as you can see, it is a long and rather confusing process. That is where we at iFixYouri come in handy. We can replace your cracked iPhone screen properly and inexpensively.


Cell phone users have employed various methods for applying a screen protector, with some using steam or water, while others are successful with the common method involving a credit card.

Some screen protector tutorials found on the web recommend the steam or water method. Unless the product instructions recommend it, screen protectors and water are a bad combination because tap water contains minerals that can deposit residue between the phone screen and protector, causing the adhesive to deteriorate.

Getting Started

It takes patience to apply a protector without trapping air between it and the screen. Even the tiniest scratch on a screen can cause bubbles to form. The video above demonstrates the process, but here are the details:

First, gather the following supplies:

  1. Any plastic card such as a club, gift or credit card
  2. Cloth made of microfiber
  3. A solution to clean the screen (use the recipe to make your own)
  4. Clear adhesive tape

Prepare a place to work. Use a non-slip mat on the table surface to keep the phone in one place while you are working. Wash your hands with water and soap to remove any dirt, lotion and oils.

Put some LCD cleaner on the cloth and clean the screen thoroughly making sure to remove all the dust. Do not touch the screen with your fingers during this process.

Peel the backing off the protector being careful to touch only the edges. Start at the bottom or top of the phone choosing the end that must be aligned precisely. For the iPhone, this would be where the home button is located. Align the protector carefully, attach it to the screen and use the card to smooth it out and remove any air bubbles.

Fixing Mistakes

If you have followed these instructions and there are still bubbles, either the screen has a scratch or a speck of dust has adhered to the protector. Take a piece of tape and lift the protector while using another piece of tape to take the dust off the adhesive. Apply the protector using the same method as before.

While the process is tedious, protecting a cell phone screen from scratches or other damage is essential.  If you do end up with any damage, you have the option to repair the device, instead of buying a new one.  Contact professionals like iFixYouri to repair your scratched smartphone screen.

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Is The iPhone Screen Scratch Resistant?

On October 28, 2012, in iPhone Repair, by Chris

Free iPhone AppsThe iPhone is a fairly resilient piece of technology. That does not, however, mean that it cannot be damaged. While the things that can cause the phone to become non-functional are few and far between, there are a number of issues that can cause cosmetic damage.

One of the biggest issues tends to be screen scratching, and figuring out whether the screen is scratch resistant is usually rather important. The answer to that question is quite complex, and figuring out ways to keep the screen from getting scratched is usually smarter than relying on the native protection of the device.

So is the iPhone Screen Scratch Resistant or Not?

The earliest version of the iPhone was not very resistant to scratching. The original phone and the 3G were fairly prone to scratches, but there was some improvement on the 3GS. From the 3GS onward, iPhone screen scratch resistant coating has been used. The degree to which the screen can be scratched varies from model to model – the 3GS is still relatively easy to scratch, while the 5 is much harder to scratch. It is important to note that all of the phones are “scratch-resistant”, not “scratch-proof.” If you try hard enough, you can scratch any of the phones.

Is it an Issue?

Most scratches on the iPhone are mere cosmetic issues. While they can be obnoxious for those who watch movies on the phone or play games, they will not interfere with operation. Larger scratches, though, can make the phone much harder to use. They usually do not interfere with the actual working processes of the phone or the capacitive touch screen, but they will make it much harder to see the various bits of information on the screen. As such, scratched screens can be a big problem.

Protecting Your Phone

If you want to make sure that your phone does not get scratched, you can take one of several options. The first, and perhaps cheapest, is keeping an eye on your phone at all times. Protecting it like it is fragile will keep it away from anything that can scratch it, but accidents can still happen.

A better solution is to make use of a screen protector. You can get a set of several protectors for a few dollars, and most will keep you from ever getting a scratch on the glass. At the far end of the protection spectrum are cases with hard fronts—almost nothing can get to your phone through these cases.

How to Repair a Scratched iPhone Screen

The bad news is that a scratched screen is a problem that you cannot repair on your own. The good news is the process for getting it fixed is relatively simple and inexpensive.  You can send the phone to an iPhone repair store like iFixYouri.  The cost for scratch repair will always be cheaper than buying a new phone.  Now that you know the iPhone screen isn’t completely scratch resistant, you should take extra care of it.

Recently we had a customer  insist on us using his glass that he bought off ebay (said he paid about $15 for it) with our iPhone screen repair services. He wanted us to save our parts and “go ahead, please use this one.”

This glass was cheap. Poor poor quality. Thicker than the high quality parts we use here, weighed a different amount, different feel(to the touch), no oleophobic coating, touch response was lagging, etc.

We decided to go ahead with the repair, with his glass, to teach him a lesson (he was one of our good friends). We put on the glass, using the adhesive that he got with his kit. This adhesive only covered the top and the bottom of the frame. It didn’t give a full seal so dust was bound to get in between the glass and the LCD. When we put it all back together, the home button felt like it was sitting recessed in the glass, the edges were sitting above the bezel, and the touch response was way slow. We put it together as well as our highly trained techs could, but with the cheap glass, it had nothing but FAIL written all over it.

To top it off, when you pressed a certain part of the screen, it’d make the LCD go white with lines all over it!

Now you’re probably sitting here saying, wtf, why would you leave your buddy hanging with knock off glass, making the repair kind of shoddy? Well we didn’t.

After showing him exactly why in the DIY world, spending a couple extra bucks on proper iphone parts would save you a pain and agony, we went ahead and re-did the glass with our high quality parts. Once the iphone screen repair was complete, it made a world of difference. It looked, felt, and functioned, as if it had just come from the factory.

Some things to look for in an iPhone 3G/3Gs glass repair:

  • Glass sits level with the home button
  • Glass sits level with the bezel
  • Full frame adhesive should always be used to prevent dust between the glass and LCD
  • Proximity sensors should not be easily visible(with cheap glass, you’ll see 3 purple circles in the top left)
  • No dust/finger prints should be on the underside of the glass
  • iPhone 3Gs glass should have the oleophobic coating to prevent fingerprints.

Some things to look for in an iPhone 4 Glass repair

  • Glass and LCD should be bonded together
  • Home button should be flush
  • Metal grate in the earpiece should be present
  • Outside frame should be smooth, not looking like someone scraped it w/ a razor blade(yes, we’ve seen that)
  • Flush against the metal frame

Follow these tips, and you’ll be sure to get a nice, quality iphone repair. Should you have any questions, feel free to email us at or call us at 888-494-4349.

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