An iPhone touch screen that is not responding can be a challenging problem. The device is quite costly, so any issue that requires repair is automatically frustrating. When it stops working, it means that your main line of communication is cut off from the world. It can even endanger your livelihood, if you rely on your phone for work.
Here are a few things that a person can do when the screen becomes unresponsive.
Troubleshooting Unresponsive iPhone Touchscreen
Certain applications take up a great deal of memory, which can cause the phone to freeze up. This is very likely to occur when several programs are being run at the same time. If the phone becomes unresponsive, it is best to force the application to stop. To do this, hold down the home button until the application stops and the screen once again becomes responsive.
Restart the iPhone
If you’re unsuccessful in stopping the application, it may be necessary to restart the entire phone. The on/off button should be held until the red slide bar appears. Power down the phone and turned back on. This should make the phone responsive again.
Resetting the iPhone
Under rare circumstances, an iPhone touchscreen will still not respond after a restart. In these cases, it will become necessary to reset the phone. This is different from the above restart; the phone will be forced to shut down without the normal closeout process. Resetting the phone involves holding the on/off button and the home button at the same time until the Apple logo appears and goes away. After the device is off, it can be turned back on in a few seconds. By this time, the phone should be working again.
Restoring with iTunes
If none of the above seem to work, the next step is to connect the phone to a computer and open iTunes. On the Summary pane, a person can select “Restore”. If the phone does not appear in iTunes, there’s not much you can do yourself at this point, but you can still get it fixed or salvage the value of the phone.
Professional Assistance for Unresponsive iPhone Touch Screen
If the iPhone screen is still not responding, it may be necessary to take the phone in for professional repair or sell your iPhone for cash. An experienced repair shop, like iFixYouri, will be able to evaluate and fix the problem with no hassle. This will avoid further damage or loss of data in the phone. iPhones are very expensive and sensitive. Getting the job done correctly will save a lot of headaches down the line.