Need Help? Call: 1-888-494-4349

12.9-inch iPad Pro Battery Replacement


  • 90-day warranty, covering all but accidental damage
  • Excellent customer service via 888-494-4349 or

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If your iPad Pro has been having difficulty keeping a charge, or is getting noticeably warmer during use, it might be time to replace the battery. Old or malfunctioning batteries are not something to mess around with. They can swell and rupture, which can be disastrous for your device and dangerous for you and your family. You don't want the inner battery chemicals leaking into your iPad, and eventually into your bag, your desk, or your skin.


Here are some signs that your iPad Pro battery needs replacing:

  • The battery drains faster than normal, even when not using it.
  • Full capacity is never reached, even after overnight charging.
  • The back of the iPad gets too hot to touch after use or charging.
  • The battery doesn't charge at all.

When you ship your device to iFixYouri’s dedicated repair facility, our technicians run a series of diagnostics to confirm that the battery is the sole problem (and not the charging port or something else). We’ll send you an e-mail regarding any issues with your device. The replacement parts are high-quality and carry a 90-day warranty which covers everything but accidental damage. You can track your shipment from anywhere at any time. You’ll get free UPS ground service and insurance coverage of $100, and you have the option of purchasing additional insurance and faster shipping options.


Our customer support staff is waiting to answer any questions you may have during the process. You can contact them at or 888-494-4349.

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4 Question(s) answered

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  • Asked by Gregg Collins
    on 08/16/2018
    The battery is swelling so the screen is bending slightly but everything still works. Will you replace the battery for this price and will the screen push back down normally? Apple wants to charge $599 to replace the ipad! Answer:
    Hi Gregg, Yes, we'll replace just the battery and the screen will lay flat again. When you purchase the service, you'll receive an email with the UPS label to send it into our mail-in center. Let us know if you have any questions, we'll be happy to help you out. Have a great day!
  • Asked by Jose Jaikel
    on 08/27/2018
    I Live overseas but I will be in the Orlando, Fl area from 09-23 to 09/30, I need to replace the battery of my iPad Pro 2015 model A1584, I need to know if it is possible to be fixed while I am there?I thank you in advanced for your prompt answer Answer:
    Hi Jose, We can definitely help you out here. If you can bring it by one of our stores we'll be happy to get your device taken care of for you. Please let us know if you have any other questions, we'll be happy to help you out. Have a great day!
  • Asked by a guest
    on 08/31/2018
    iPad Pro will not power up. It was working one day and wouldn't work the next. Could it need a battery replacement? Answer:
    Hello, it is possible that your battery needs to be replaced. Batteries have a finite life span and do need replacing when they are at the end of their life. We'd be happy to help you out. Please let us know if you have any questions or need any further help. Have a great day!
  • Asked by George Sutton
    on 10/13/2018
    How do I get in touch with you. I left phone number and have not heard from you. I want to confirm the process for replacing the battery in my ipad pro, 1st generation. Phone number is: (631)754-1158. Northport, NY. Answer:
    Hi George, Our order process is very simple. Simply select the service you're in need of, add it to your cart, and complete the check-out process. Once you've completed the process, you'll receive a shipping label in your email. Package up the iPad in a secure box and drop it off at your nearest shipping center. We'll notify you when we receive it, fix it, and ship it back to you. If you have additional questions regarding the process of submitting an order, please feel free to contact us at 888-494-4349. Our customer support team is available Monday-Saturday 9am-6pm and Sunday 11am-5pm. Please let us know if you have any questions, we'll be happy to help you out.