Did you drop your iPhone 5s in some water or get it wet? Are the water damage indicators pink or is your iPhone behaving erratically? If so, our water damage repair service is for you. Our experts carry an extremely high success rate at fixing water damaged devices and give you the best chance of fixing your iPhone. There are no repair fees if we can't fix it*! See below for more details.
Water damage repair can help you recover your iPhone 5s whether it fell victim to a spill, a fall in the toilet or sink or a washing machine. Let professional technicians at iFixYouri.com repair your water damaged iPhone 5s. We’ve worked on tens of thousands of Apple phones, we are confident that we can fix your iPhone and save it from water damage.
Select your specific model device.
Add to shopping cart, proceed through the checkout process.
Send your iPhone 5s to our mail-in service center.
After full diagnostics, we will contact you with a repair quote.
You may choose to proceed with repairs, or have the device sent back to you with no additional charge.
If your phone has suffered water damage:
Don't turn it on.
Don't hit any buttons.
Don't try to charge it.
Dry it off as best you can.
Send it to us right away.
Make sure to select your specific iPhone model when ordering. Our iPhone water damage repair processes are similar but prices vary by model. Our state of the art equipment can remove the corrosion, minerals and debris that may have built up on your logic board and phone components.
We will send you an email with a tracking number when your phone is being shipped back to you after completed repairs. When it arrives, you will be required to sign for it. This helps protect you and your device. If you have any questions during the repair process, you may contact us at 888-494-iFix (4349) or on our live chat icon on our website. We value our customers and strive to provide them with excellent service, quality iPhone parts and skilled repair technicians. We offer 90 day warranties on all parts installed, excluding accidental damage. We hope you will find our up to date website easy to use and equipped with readily available customer support. We are always here to answer your questions. If you have any concerns or can’t find what you are looking for on our site, please contact us at: 888-494-iFix (4349) or email firstname.lastname@example.org.
Once we receive your device at our repair facility, we will run a complete diagnostic test on it and contact you with our findings. If any other parts are damaged, we will locate the problem, repair it quickly, and ship it back to you within 24 hours (unless the severity of water damage warrants longer as stated above). If we are unable to save your water damaged iPhone we will offer to purchase it or we can return to you*.
*NOTE: If you decline repairs for diagnostic or water damage treatment or your device is deemed non-repairable, you will be responsible for shipping and handling.
If the question you have has not yet been answered here, use the form below to ask something about this addon.
Asked by Erin on 10/23/2014So if you can not fix my phone it is no cost for me?Answer: Hi Erin, if we are unable to power up your device to the point of being able to retrieve your data, there will be no repair cost to you. If you have chosen our mail-in service, you will be responsible for shipping. Customers to our walk-in locations, in this situation, would pay nothing.
Asked by a guest on 11/9/2014How much is it if you do fix my iPhone 5S?Answer: If the water treatment is successful (we can power up your device and retrieve data) then it is $49.99 plus tax (current as of Dec 2018). If your iPhone 5s requires a new screen, battery, dock, or any additional parts/labor, we would seek your approval first.
Asked by chase decker on 12/2/2014Whats the higest cost it could beAnswer: We put a price cap on iphone 5s water damage repair services at $179.99.
Asked by John on 01/21/2015My phone was damaged by salt water Saturday. I took it to ubreakifix and they were unable to fix it. They said they were not able to get rid of all the corrosion and were unable to turn it on. Should I give up on the phone by now or is there something that you guys do differently that could possibly get my phone to work? Thank YouAnswer: Hi John. I am not sure the methods that were used to try to restore your phone but we offer a very thorough cleaning processes with our ultrasonic scrubbers. We have a high success rate with water damage.
Asked by Ari on 01/29/2015The top of my iphone 5s was dropped in a cup of water, not even an ounce, and now the screen is just a little blurry. Everything works fine and there's no freezing or anything! Could It just be that the screen needs repair since it's so sensitive?Answer: Hi Ari, the phone could just need a cleaning. Our water damage repair service will run your phone through our thorough ultrasonic cleaning process. Or you can also send it in for a diagnostic and our technicians will provide you with a free diagnostic and estimate for repair.
Asked by a guest on 02/16/2015If I need a screen repair and water damage repair do I have to pay for next day shipping twice?Answer: Hi, no you only pay the shipping fee one time.
Asked by Brian on 02/16/2015If the phone cannot be fixed do you still ship the phone back?Answer: Hi Brian, yes if the phone is unrepairable there will be no charge and it will be shipped back to you. You will be responsible for shipping.
Asked by hayde on 03/9/2015once you have it fixed.. does that mean i will have my stuff back since i didnt even get a chance to back it up to icloud? :(Answer: Hi Hayde, if we can restore the power to your device your information should still be there. If we can not restore the power we do offer data extraction service.
Asked by Andy on 03/25/2015I have salt-water damage to my phone. However, I ran power through it (a mistake I realize now) but it initially worked a little irratically. Then it got HOT on the charger overnight and eventually went totally dead. Did I fry the mother board by continuing to run power through it after the water damage (stupid mistake)? Is it even worth considering fixing since it was salt water? Thanks!Answer: Hi Andy, we have repaired many phones that have been damaged by salt water. You will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data.
Asked by priyanka on 04/24/2015Hi, I dropped my 1 year old iphone in the toilet, it was there for at least 3-4 sec, it is working fine, but i can see water under the screen and the water damage indicator is red. can it be fixed ? iam scared.. how much will it cost ? and how long its going to take to fix it ? i live in los angeles. where am i supposed to send my device ?Answer: Hello, Chances are we can fix it. You will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data. The repair takes a few days from when we receive it, to when it ships back out. It all depends on how damaged the device is. In order to process your order, add the proper service to your shopping cart and proceed with checkout. Once we inspect your device, we'll contact you with a quote for repair. Please let us know if you have any other questions.
Asked by Samuel limbong on 05/17/2015HelloI dropped my phone in salt water about 4 days ago, phone does not turn on at all. I am in Hong Kong at the moment, will be in United States in 21st of May. Should I send now or a couple days does not make a difference? whats the address that I can send to? ThanksAnswer: Hi Samuel,You can send it in when you return. Simply select the service you need and proceed through the checkout. Our system will send you a shipping label. Please let us know if you have any other questions, we'll be happy to help you out.
Asked by Chatham on 05/29/2015Hey guys I just wanted to know a few things, I took a dive in a pool with my iPhone and it was under for about a minute, I retrieved it and immediately took what I could off of it, and got the excess water out, and then have left it In rice for two days, (I have tried to charge it and turn it on for a short amount of time, a mistake I know) so I was wanting to know what you may do to say it, and how much does shipping cost to ship it to you guys, because I understand if you are unable to repair it, the shipping back is free. Just let me know, Thanks guys.Answer: Hi, we run your phone through our thorough cleaning process. Shipping is included and you will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data.
Asked by a guest on 05/31/2015Water leaked through my lifeproof case inside of a pool and my phone got soaked. I was unaware of it until about 30 minutes after It leaked in. The water damage indicator is on, will it be able to be fixed? I have already tried turning it on and it doesn't turn on. What would the price be? Answer: Hello, We'd have to see it to know for certain if it can be fixed. We'd recommend sending it in for our water damage repair service. We do carry a very high success rate, regardless if you tried to turn it on. We would contact you with a quote for repair prior to completing any service. Please let us know if you have any other questions, we'll be happy to help you out.
Asked by Peter J Thurnau on 06/1/2015Hi. I had a repair service look at my son's iphone 5s. It went through the washing machine. They took it apart and said they repaired the corrosion, etc. It turns on, it recieves notifications. The screen is visible, but the touchscreen does not work. Can you replace this?Answer: Hello, We'd recommend sending it in for our diagnostic service. If the device requires some board level repairs, we can accommodate this. Please let us know if you have any other questions, we'll be happy to help you out.
Asked by a guest on 06/3/2015This was really dumb of me but my phone was overheating and I put it in a ziplock bag that I put in ice and water then some of the water got in the bag and I don't know what to do what service do you recommend for this problem???!!!!!Answer: Hi, we recommend that you send it in for our water damage repair service.
Asked by Kali on 06/16/2015Hi, i dropped my iPhone 5s into some water a few months back and sent it to get professionally cleaned and IT worked for a couple of months. I left it on charge during the night and it didn't switch on afterwards. I have replaced the battery as well. Can you give me an clue to what you think is wrong and whether it is reparable because it looks like ive exhausted all my options. Btw im based in the UK does your service work if i send it from the UK? Answer: Hi Kali, We'd recommend sending it in for our water damage repair service. We'll test all the components and figure out exactly what is causing your issues. To process your order, you can simply send it to our repair facility, or call our mail-in center since you are out of the country.
Asked by a guest on 07/1/2015how much would it cost to get my iPhone 5s fixed I droped it in a pondAnswer: You will only be charged $49.99 for successful water damage repair service if we can power on the device to the point of being able to retrieve data.
Asked by brianne on 07/10/2015I got a red screen on my iPhone 5 and now it won't do anything. The Apple Store and ATT said they can't fix it because it has water damage. Do you think this is fixable and how much will it take to fix if it is? Thanks!Answer: Hi Brianna, there could be many possible issues that cause this. We recommend that you bring it in or send it in for a free diagnostic.
Asked by Alexa on 07/17/2015My phone was dropped in a pool for a long amount of time is there any chance you guys would be able to fix it?Answer: Hi Alexa, we do have a high success rate with water damage. While we have been successful repairing devices that have sat around damaged for months, we recommend that you send the device in as soon as possible.
Asked by victoria Lee on 07/25/2015I have a iphone5s gold and it is waterdamaged... I want to know estimated cost for the repair. And also the cost for the iphone 6 plus as wellAnswer: Hi Victoria. The water damage repair cost for all iPhones is $49.99. You will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data.
Asked by Sydney on 07/31/2015I dropped my iPhone 5s in a cup of water. I did charge it, and turn it on (maybe a mistake) But the phone completely works besides a few buttons on the right side of the screen, and some lcd visual issues. What are the chances that my phone can be 100% restored?Answer: Chances are very good that we can fix it. We'd recommend sending it in for our water damage repair service. You will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data.
Asked by Ed on 08/26/2015I have an iPhone 5. It was water-damaged. I dried as best I can by putting in rice and other water-absorbing stuff for about a week. I believe it is completely dry. When I tried to charge the phone, I can see the Apple logo but I failed to turn it on. Do you still think this can be fixed? Or is there any way I can do here to see whether this phone is salvageable or at least the data can be extracted? Answer: Hi Ed, there is a chance that we can restore the phone. You will only be charged for successful water damage repair service if we can power on the device to the point of being able to retrieve data.. We do also offer data extraction services.
Asked by Steve Guggemos on 09/24/2015I have replaced the phone with a new one but would like to salvage the contacts and photos that are saved on the phone. Is this possible?Answer: Hi Steve, yes we do offer data extraction.
Asked by Chantel iakopo on 09/29/2015That I really need my phone please!!Answer: Hi Chantel, I have checked your account and we have not received your device yet. If you have shipping questions please give us a call at 888-494-4349.
Asked by Taichae C. on 10/2/2015How do I know this this is not A scam just for you to get our money.Answer: Hi Taichae, we have been in business for over 5 years and we now have 13 locations. We have successfully repaired thousands of devices of all levels of damage. If you have a specific question regarding a repair you can call us at 888-494-4349 and we'll be happy to assist you.
Asked by Yadiel on 10/16/2015My iPhone 5s works but anytime I turn it on the screen goes black, is this water damage or something else and how much would it cost to repair it?Answer: Hi Yadiel, you can send it in for a free diagnostic and we'll take a look at it and recommend the right repair service.
Asked by James Emett on 10/23/2015A friend of mine got his phone wet kayaking. The phone contained the last textx and photos and movies of his wife before she passed. Is it possible to recover the messages, photos and videosAnswer: Hi James, we are very sorry for your loss. We do offer data extraction services.
Asked by Trevor on 11/4/2015I dropped my iPhone 5s into a sink for about a second, then shut it off and kept in in a bag of rice for 48 hours. When i removed the iPhone from the bag, everything worked except touch controls. When i shake the phone it seems that something is moving about inside the phone which i believe is the digitizer cable.I have two questions 1. If i open up the phone myself and cannot fix the phone myself, will i still be able to send it in as-is and have you repair it? 2. If you receive my phone without me tampering with it, could you estimate the cost?ThanksAnswer: Hi Trevor, to know for sure we would have to see the device and run a full diagnostic.
Asked by Brenna on 11/4/2015I only want data recovery (photos). Is that possible? My phone went in the washing machine for 5-10 minutes.Answer: Hi Brenna, for the most accurate price please call our support at 888-494-4349.
Asked by Nichelle on 12/4/2015My nephew dropped my phone in soda & there's no clear damage yet but my ringer & headphones volume levels keep popping up along with it's starting to glitch.I don't know whats wrong with it but I was wondering how much something like this would be if you were to repair it?Answer: The phone could have corrosion building from the soda. We recommend that you get it in to us as soon as possible so the water does not cause any additional damage. For an accurate quote we would need to see the device and run a diagnostic.
Asked by a guest on 12/28/2015My iPhone 5s got dropped in a pool for about 5 minutes, is there a slim chance that it can be repaired or can it be easily fixed ?Answer: We have successfully repaired many phones that have been water damaged due to similar situations. We recommend that you get it in to us as soon as possible so the water does not cause any additional damage.
Asked by a guest on 01/1/2016I accidentally spilled water on my iphone 5s and I was using it like normally but a few days later the screen wasn't responding and how long would it take to get it fixed?Answer: Are you shipping the phone in? Turnaround time depends on where you are shipping from and the extent of the water damage. Some phones require several rounds of cleaning. Some are fixed in the first round. To provide you with the most accurate turnaround time we would need to see the device.
Asked by David on 01/2/2016My daughter dropped her iPhone 5s in a toilet. We dried it in rice a few days and it all worked but shortly the home button stopped working. Siri occasionally starts to speak or dial a number on its own. It works with assistive touch. It makes calls, charges, connects fine. What is the cost for this kind of repair?Thanks,Answer: We have successfully repaired many phones that have been water damaged due to similar situations. We recommend that you get it in to us as soon as possible so the water does not cause any additional damage. For an accurate quote we would need to see the device and run a diagnostic.
Asked by ivan ozzi on 05/12/2016Where is your shop located Answer: test test test test test test test test test test test test
Asked by Mathew on 03/10/2017If you guys get my iphone 5s that's has been in the washing machine and caused water damage but I tried to get it to work but could not it you guys get it to work what will be the charge and process ?Answer: Hi Mathew, we would put your iPhone 5s through an extensive cleaning and drying process (possibly multiple times) in an attempt to recover your data. This service is $49.99 if we are successful. If we are not, you pay nothing but shipping. Any supplemental parts or labor that may be required to power up your device would be quoted separately.
Asked by Blake on 06/23/2017Hey there How much would I cost to repair my water damage iPhone 5s ThanksAnswer: Hi Blake, iPhone 5s water damage treatment is $49.99 (current Dec 2018). If it turns out that your phone needs additional work and parts, it may be slightly more, but you would be asked for approval in this situation.
Asked by Chris M. on 07/3/2017I got my phone wet from multiple drops of water while kayaking (never fell into the water or a puddle), and it stayed wet/moist for about a half hour to 45 minutes. At first it messed up the speakers, but now they're about 80-90% what they should be. The main problem is my phone does not charge any more. I have not put my phone in rice, and I've turned it on and off intermittently to check various things. Is this repairable or do I really need to shell out another $300 for a "new" iPhone 5S (not a 6, or even a 7). Thank you!Answer: Hi Chris, we have been able to salvage phones in this situation. Please bring your iPhone 5s for a free diagnostic, or send it to us via the website. Our repair technicians can determine if there is any hope in restoring this device.
Asked by Garrett D on 10/6/2017Do you still fix water damaged iPhone 5s’ ?Answer: Hi Garrett, yes we do! You can still order the iPhone 5s water damage repair service from our website or bring your device into any of our walk-in locations.
Asked by Kiki on 02/13/2018Hi I want to know how much money it would cost to fix an iPhone 5s screen damage and water damage. It’s been 1/2 years since.. Answer: Hi Kiki, our water damage service is $49.99 but you only pay if we are able to recover data from your iPhone 5s. If additional parts and labor are required, those will be quoted separately. Please note you will be responsible for shipping in the event that we cannot power up your device or if you decline additional, required repairs.