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Surface Pro 3 Diagnostic Service



Is your Surface Pro 3 having random problems? Need to know what needs to be repaired to refurbish your device but don’t know where to start? Let iFixYouri handle it.

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Microsoft Surface Pro 3 Diagnostic Service

  • Broken screens
  • Bad jacks or buttons 
  • Weak or dead batteries 

iFixYouri has seen it all, and can give you a detailed diagnosis of your Microsoft Surface Pro 3, the repairs are needed to solve all problems, turnaround time, and a price quote. With this service, you will be informed to make the best decision of what to do with your Surface Pro 3.


It is frustrating when your Surface Pro 3 isn’t functioning properly, more so if you can't figure it out exactly.  We run a complete diagnostic test on your Microsoft Surface Pro 3 to determine what needs fixing. We provide you a detailed repair quote; no repairs will be made on your tablet until we receive your approval.


iFixYouri makes the process easy:

  1. You send us your Surface with the supplied packing label.
  2. We run a full diagnostic test to locate the problem or problems.
  3. Our experts make the repair with high quality parts covered by a 90 day warranty.
  4. We perform outgoing tests to make sure everything is working properly and then ship it back to you, with a tracking number for your convenience.

Total turnaround is within 24 hours of receiving your device. We send you a confirmation email when your Surface Pro 3 ships out with tracking information and require a signature upon delivery for added protection. If you have any questions during the process, you can always contact us at 888-494-iFix (4349).

We value our customers and strive to provide them with excellent service, quality parts, and skilled repair technicians. We offer 90 day warranties on all parts which covers everything but accidental damage.

If you have any concerns or can’t find what you are looking for on our site, please contact us at: 888-494-iFix (4349)


*NOTE: If you decline repairs for diagnostic or water damage treatment or your device is deemed non-repairable, you will be responsible for shipping and handling.

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3 Question(s) answered

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  • Asked by Chris Brendel
    on 06/12/2018
    1. Are you able to fix units that do not power on at all? We have used different power adapters, tried the various "button" methods and nothing works. It is likely a hardware component. There is no physical damage to a couple of them, they just don't power on at all. 2. Do you offer SSD replacement? 3. Also I'd like to know what exactly is meant by the 90 day warranty? If for example we needed a cracked screen replaced and when we get the machine back if something on the screen doesn't work or the unit doesn't boot up into windows, do we get a full refund? I'd like to see the terms of your warranty.I have several Microsoft Surface devices that need various repairs.Thanks, Chris Brendel Answer:
    Hello Chris, we are able to fix units that do not power on at all, however we would have to take a look at them first, and we will reach out to you with a repair quote after they go through our diagnosis. We do offer SSD replacement. And the 90 Day Warranty means that the part we changed is covered by our 90 Day Warranty. You can find our Terms and Conditions here
  • Asked by Dane Larson
    on 08/16/2018
    The Microsoft store in my area said they could not fix my keyboard issue. It's not the keyboard, its hardware........Approximately, what do you charge for the repair on a Surface Pro 3? I am sure I am not the first customer that has had this problem. Just a estimate, seeing if its worth keeping or throwing in the recycle bin. Thanks. BTW, the computer works fine with a usb keyboard. Answer:
    From what you are saying, the cause of your issue is unclear. Please bring in your device to the nearest iFixYouri for a free diagnostic service and we can better understand the issue and see what the cost would be.
  • Asked by a guest
    on 11/5/2018
    My Surface Pro 3 won't power on and it will not charge. Is this a problem you can repair? Answer:
    Yes, we can but it really depends. You'll have to bring it in for Diagnostic, which is free!