Description
GoPro Camera Repair Diagnostic
*NOTE: If you decline repairs for diagnostic or water damage treatment or your device is deemed non-repairable, you will be responsible for shipping and handling.
ASK TECH A QUESTION
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Q: I have a GoPro hero 11 and I'm 95% sure the USB-C port is no good the battery latch had snapped off a while ago so the USB-C port is pretty lose fit an the camera will not turn on or change the batteries even if battery and Sim taken out still no power at all to the camera I currently have ordered a new USB port with ribbon how much will this cost me before I try it myself and destroy it
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic and include the port you ordered, noting it in the order. We can usually install customer-supplied parts, but we can't warranty a part we didn't supply. We'll test the camera first, confirm the port is the problem, and quote the labor before we touch it. No bench fee if you decline, just return shipping.
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Q: I have a broken GoPro 8 with a broken lcd, I have the part to fix it but I doubt my ability to fix it, would you be able to try to repair it? I got it for about $20 so i don’t have much to lose if things don’t work out.
Answer By: iFixYouri Support Sep 13, 2026Yes. Send it in under the free GoPro diagnostic and include the LCD, noting it in the order. We can usually install customer-supplied parts, but we can't warranty a part we didn't supply. We'll test it and quote the labor before doing anything; if you decline there's no bench fee, just return shipping.
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Q: Bonjour, Ma Gopro 11 a eu une légère infiltration d' eau salée, et ne fonctionne plus. Est elle réparable?
Answer By: iFixYouri Support Sep 13, 2026Bonjour. L'eau salée est corrosive, donc aucune garantie de résultat, mais nous pouvons l'examiner. Envoyez-la sous le diagnostic GoPro gratuit : nous la testons, vous envoyons un devis, et vous approuvez avant tout travail. Nous expédions uniquement aux États-Unis ; depuis l'étranger, vous devez organiser l'envoi aller et retour ainsi que les droits de douane.
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Q: J'ai une GoPro 11 black et j'ai fendu l'écran arrière , quel est le prix de la réparation avec le port , j'habite en France
Answer By: iFixYouri Support Sep 13, 2026Bonjour. Nous ne donnons pas de prix sans voir l'appareil : envoyez-la sous le diagnostic GoPro gratuit, nous la testons et vous envoyons un devis pour l'écran arrière, que vous approuvez avant tout travail. Nous expédions uniquement aux États-Unis ; depuis la France, vous devez organiser l'envoi aller et retour ainsi que les droits de douane.
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Q: I have a GoPro hero 12 black, the big screen in the back is cracked. What’s the cost to repair?
Answer By: iFixYouri Support Sep 13, 2026We can do it, but we don't quote GoPro screens sight unseen. Send it under the free GoPro diagnostic; we'll test it and send a firm quote for the rear LCD before any work. No bench fee if you decline, just return shipping.
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Q: I have a broken charging port on my GoPro hero 4 and want to know how much it would cost to replace
Answer By: iFixYouri Support Sep 13, 2026We don't quote GoPro ports sight unseen. Send it under the free GoPro diagnostic; we'll test it and send a firm quote for the charging port before any work. No bench fee if you decline, just return shipping.
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Q: I have a GoPro 8 Never damaged just put in a closet for two years. When I put in a charged battery I get a red light. I cannot get the camera to turn on except for once while I was trying all of the foxes it downloaded and stayed on for 20 seconds. I cannot get it to restart
Answer By: iFixYouri Support Sep 13, 2026A red light and no boot after two years in a closet is usually worth a look. Send it in under the free GoPro diagnostic. We test it, report back with a quote, and you approve before any work. If you decline, there's no bench fee, just return shipping.
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Q: I have a Hero 10 Black that keeps randomly shutting down. Could you fix that??
Answer By: iFixYouri Support Sep 13, 2026We can look at it. Send it in under the free GoPro diagnostic. We test it, report back with what's wrong and a quote, and you approve before any work. If you decline, there's no bench fee, just return shipping.
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Q: I have a Gopro 6 Hero black. I can't get it to turn on I have done all the hard /soft reset and still nothing ! no charge light (Red) won't come on at all! do you have any advice or anything else I can try?
Answer By: iFixYouri Support Sep 13, 2026If the resets did nothing and there's no charge light, it needs to be opened up. Send it in under the free GoPro diagnostic. We test it, report back with a quote, and you approve before any work. If you decline, no bench fee, just return shipping.
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Q: I have a GoPro 9 black , the l d screen is shattered . Can it be replaced ?
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We confirm the screen is the only damage, quote the part before any work, and you approve. If you decline, no bench fee, just return shipping.
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Q: My Old Model Go Pro Hero 4, is not opening. need some assistance check and repair to it.
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We test it, report back with a quote, and you approve before any work. If you decline, no bench fee, just return shipping.
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Q: I have a GoPro hero 11 that will not turn on unless it is plugged in and will recognize the battery sometimes but won’t recognize it other times. I also checked and made sure that it was not a problem with the batteries.
Answer By: iFixYouri Support Sep 13, 2026Sounds like the battery contacts or the board. Send it in under the free GoPro diagnostic. We test it, report back with a quote, and you approve before any work. If you decline, no bench fee, just return shipping.
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Q: I bought a faulty GoPro 11 with a back screen not working I need replaced ASAP. Is there anyway to get it done today? I have to go out of town Friday.
Answer By: iFixYouri Support Sep 13, 2026Same day is only possible at our Jupiter and Palm Beach Gardens, FL stores for common phone repairs, and GoPro screens usually need a part ordered. Mail-in is a free diagnostic with a typical 3 to 5 business days after arrival, so it won't be back by Friday. If you're local, call 1-888-494-4349 and we'll check.
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Q: I have problem with touch screen on gopro 10 i use it few times and my screen went black i want know if you can fix it i am from Croatia EU
Answer By: iFixYouri Support Sep 13, 2026We can look at it. We ship within the US only, so from Croatia you would need to arrange your own shipping both ways plus any duties. If that works, send it in under the free GoPro diagnostic and we'll test it and quote the screen.
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Q: The little glass/plastic cover over the lense is scratched so it’s showing a blurred part in the footage.
Answer By: iFixYouri Support Sep 13, 2026We can replace that. Send it in under the free GoPro diagnostic, note the model in the order, and we'll quote the lens cover before any work.
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Q: GoPro Hero 8. "No power". Swapped several fully charged batteries and tried direct power. Completely dead. It has been barely used, no water damage, no big drops? How much to diagnose and repair?
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test it, report back with a quote for the repair, and you approve before any work. If you decline there is no bench fee, only return shipping.
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Q: I have Go Pro 10 black. Only 1.5 years old and never abused. It will not turn on. I have tried all the suggested fixes from GoPro and others. Still does not turn on. Can it be repaired? Except for that issue the camera is in excellent condition. Thank you
Answer By: iFixYouri Support Sep 13, 2026Possibly. Send it in under the free GoPro diagnostic and we'll test it and quote before any work. If it isn't worth fixing we'll tell you; no bench fee, only return shipping.
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Q: I loaned out my GoPro Max and it came back without a functioning power button. The rubber around the power button is compromised and there does not appear to be a button behind the rubber any longer.
Answer By: iFixYouri Support Sep 13, 2026We can look at that. Send it in under the free GoPro diagnostic and we'll quote the power button repair before any work.
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Q: My GoPro hero 11 mini won’t turn on or charge what is a typical repair cost for that?
Answer By: iFixYouri Support Sep 13, 2026There isn't a typical cost for a GoPro that won't power on; it depends on what failed. Send it in under the free GoPro diagnostic and we'll test it and quote before any work.
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Q: Hi, I have a GoPro Max 360 that needs new lenses, do you do this? Thank you
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll check both lenses and quote the replacement before any work.
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Q: Can you repair Go pro hero 9? I think it is water damage.
Answer By: Chad Misselhorn May 13, 2024Sure, we can repair Go Pro devices. Please don't power up or charge your GoPro, and send it in for us to examine. You can checkout any Go Pro diagnostic and we will contact you with our diagnostic report once we receive it. You can then choose how to proceed.
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Q: Hi, I have a gopro hero 4 silver. The camera turns on but gets stuck after a few seconds. It was fully charged when I tried it. It seems like this is a motherboard issue. Does that sound correct to you?
Answer By: iFixYouri Support Sep 13, 2026It could be the board or software. Send it in under the free GoPro diagnostic and we'll test it and quote before any work.
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Q: Does not come on, maybe something wrong with putting the card in
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test it and quote before any work.
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Q: can you repair a Gopro11, water damage. thanks
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test it and quote the water damage repair before any work.
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Q: I have a go pro black 8 with a missing battery door and it will not power on can you fix this problem ?
Answer By: iFixYouri Support Sep 13, 2026We can look at it. Send it in under the free GoPro diagnostic and we'll quote the door and the power issue before any work.
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Q: My GoPro Hero 10 battery door is stuck due to battery placed wrongly and door closed. I need help opening door and removing battery.
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll free the battery and check the door and quote if anything needs replacing.
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Q: My go pro hero 11 black doesn’t turn on. It only turns on when it’s on charge without a battery. But, it automatically turns of when I install battery
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test the battery circuit and quote before any work.
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Q: I have GoPro Hero7 white. The isaue is, not charging but still if you turning on, there is still battery left but after showing the GoPro logo its totally shutdown. Can you fix it?
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test the charging and power issue and quote before any work.
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Q: I have a Hero 10 Black. My Go pro only turs on when I connect it to power, then it proceeds to show 'Cold battery alert'. After it's on while still plugged in, pressing record causes the screen to go blank but it still records everything. And even when plugged in it doesn't charge or show the charging red button. Can you fix it?
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test the charging and power circuit and quote before any work.
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Q: I have 2 Hero+ cameras. Both the housing are broken where it connects to the base. Can send photos if need be. Thanks Neil
Answer By: iFixYouri Support Sep 13, 2026Send them in under the free GoPro diagnostic. We'll inspect both housings and quote before any work.
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Q: I have a NO SD error
Answer By: iFixYouri Support Sep 13, 2026Try another card first. If it still errors, send it in under the free GoPro diagnostic and we'll test the slot and quote before any work.
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Q: I have a GoPro 10 Black. It won't turn off (battery has to be removed or get drained to power off). Can you fix? How much? Thank you.
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test it and quote before any work; cost depends on what failed.
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Q: I've got a GoPro9 Black and I accidentally dropped it in the fire and the screen is slightly damaged but it just doesn't switch on anymore . Would it be possible for the GoPro to be fixed ?
Answer By: iFixYouri Support Sep 13, 2026Possibly. Send it in under the free GoPro diagnostic and we'll test it and tell you honestly whether it is worth repairing, with a quote before any work.
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Q: I was using my GoPro in the pool and now the screen won’t come on. How much does it cost to fix
Answer By: iFixYouri Support Sep 13, 2026Send it in under the free GoPro diagnostic. We'll test it and quote before any work; cost depends on what the water reached.
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Q: Do you repair gopro cameras?
Answer By: Tom Dec 14, 2023We do offer some repairs. It depends on the issue you are having with it. Please let us know, thank you!
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Q: i have a gopro hero 5, can NOT power up, can you repair it? how much will it cost?
Answer By: Chad Misselhorn Oct 16, 2023Hello, thanks for contacting us. We will have to run a diagnostic on your GoPro to determine which service(s) are needed to get it working. The diagnostic is free, and from there we can provide a repair quote.
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Q: I found a GoPro hero 7 on the side of the road, it works but has a broken lcd screen. Is there any way to fix this issue?
Answer By: Chad Misselhorn Oct 16, 2023It can be replaced, but to be honest, when you add the part cost and labor, the repair cost would be close to the replacement cost of the device. I hope this helps you make a choice. Thank you for contacting us!
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Q: My GoPro has water damage from going in the ocean and accidentally leaving the battery door partially open. What is the cost to repair?
Answer By: Chad Misselhorn Jul 24, 2023Sorry to hear that; what a bummer. Water damage repair for that device will be $49.99 if we are able to power it up; no charge if we can't get it working (but you would be responsible for shipping cost). We cannot offer a warranty for this repair because of the unpredictable nature of the water damage. Also, it should be noted that we have to cut through the case to get into the device - it isn't held together by screws. So your device would no longer be waterproof or dustproof. If you'd like to proceed with this repair, please check out the water damage service or a GoPro diagnostic service. Thanks for contacting us.
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Q: The camera works but I jumped in the water and the screen dont work.
Answer By: Chad Misselhorn Apr 17, 2023Water Damage repair is what you need if you have splashed or submerged your device in water or any other liquid. iFixYouri has a high success rate restoring devices that have lost power or function after coming in contact with liquid. This service includes a full inspection of your device and any other damaged components, repairs by our expert technicians, and secure shipping to you as soon as it is ready. We will let you know about any additional issues affecting your device and repair them only after you approve.
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Refund Policy
iFixYouri Return Policies
All returns must include the following or it will be rejected and returned back to you at your cost:
- Product purchased from iFixYouri
- Original Condition, no physical damage (exclude damages sustained during transportation)
- All accessories, manuals, warranty registration card, etc.
- Original UPC/serial number intact on product and on retail package (Proof of Purchase)
- All return requests for refund or replacement can be submitted via contacting iFixYouri with valid return reason provided within thirty (30) calendar days from the invoice date.
- This does not apply to repair services. Repairs once completed and tested are not eligible for return.
Additional Return Requirements and Policy
- All return or replacement request will be processed within 5 business days after returned item is received by iFixYouri
- Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, iFixYouri will refund the amount of sale.
- All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
- Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
- Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by iFixYouri.
- Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
- Refund will be issued after our warehouse receives, inspects, and processes your return. iFixYouri will refund back to your method of payment.
Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees.
iFixYouri does NOT charge restocking fee unless product has been opened and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by iFixYouri will instead be deducted from the refund amount along with any necessary restocking fee that may apply.


