If selfies on your iPhone 16 Pro Max come out soft, the front camera shows a black screen, or FaceTime freezes on your side of the call, the 12MP TrueDepth front camera has usually failed. It happens after a drop that flexes the top of the phone, and sometimes after moisture gets in around the earpiece.

About the iPhone 16 Pro Max

The iPhone 16 Pro Max (2024) uses a 12MP TrueDepth front camera at the top of its 6.9-inch ProMotion OLED display. Because it sits right beside Face ID, we treat it as precision work and never rush it. At 6.9 inches it has the largest display Apple had fitted to an iPhone at the time.

At a glance

• Released: 2024
• Display: 6.9-inch ProMotion OLED
• Frame: titanium
• Rear cameras: a 48MP Fusion camera, a 48MP Ultra Wide and a 12MP 5x telephoto
• Front camera: 12MP TrueDepth front camera

Signs you need this repair

• FaceTime or video calls showing no picture on your side
• Black or frozen preview when you flip to the selfie camera
• Blurry selfies that stay blurry after cleaning the glass

How we fix it on the iPhone 16 Pro Max

We open the phone from the display side, disconnect the battery and swap the front camera module, taking care not to disturb the Face ID dot projector and flood illuminator beside it. Before it goes back we test photo, video, Portrait mode and FaceTime.

Price

• Replacement Front Camera: $234.99

Every repair starts with incoming diagnostics. If we find anything else, we contact you before doing more work.

Mail-in or walk-in

Mail-in is simple: order, print the prepaid UPS label we email you (it includes $100 of insurance), and ship the iPhone 16 Pro Max by itself in a well-padded box. Include your order confirmation so we can match it quickly. You get updates when it arrives, when it is fixed and when it ships back.

Prefer to hand it over in person? Our Jupiter store on Donald Ross Road takes walk-ins six days a week, 10 to 7, with Sunday appointments 11 to 5.

Warranty

Every part we install carries a 90-day warranty. That covers the part and our work, not fresh drops or liquid.

Common questions

Will Face ID still work after an iPhone 16 Pro Max front camera repair?

On the iPhone 16 Pro Max the selfie camera sits in the same TrueDepth assembly as the Face ID sensors, and those sensors are paired to your phone. We keep your original Face ID components, replace only the camera, and confirm Face ID works before the phone goes back.

Will my iPhone show an unknown part message?

If the camera fitted is not a genuine Apple part, iOS can show Unknown Part in Settings > General > About > Parts and Service History. The notice does not stop you using the phone, and we test focus, Portrait mode and video calls before return. Ask us if you would rather have a genuine Apple camera.

How do I check that my phone is an iPhone 16 Pro Max?

Open Settings > General > About. The Model Name line should read iPhone 16 Pro Max. If it shows something else, pick that model's repair instead, or call us and we will point you to the right one.

Questions before you order? Call 888-494-4349 or email support@ifixyouri.com. If you have a competitor's quote, send it over; we match prices more often than not.