QUESTIONS & ANSWERS
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Description
Not sure what is wrong with your MacBook Pro 14-inch M4 Pro/Max (A3401 / A3185)? Book a free diagnostic. We find the fault, give you a written quote, and you decide. The MacBook Pro 14-inch M4 Pro/Max (A3401 / A3185, 2024) is the M4 Pro/Max 14-inch with Thunderbolt 5 ports and an optional nano-texture display.
About the MacBook Pro 14-inch M4 Pro/Max (A3401 / A3185)
It is fan-cooled, and a blocked fan or vent is worth checking whenever it runs hot, and it has MagSafe 3, Thunderbolt ports, HDMI and an SDXC slot. Some MacBook Pro 14-inch M4 Pro/Max owners still have AppleCare+, so check coverage at checkcoverage.apple.com. If it has lapsed or the damage is not covered, we are usually the faster and cheaper route.
At a glance
- Ports: MagSafe 3, Thunderbolt ports, HDMI and an SDXC slot
- Cooling: active fan
- Model number: A3401 / A3185
- Released: 2024
- Chip: Apple M4 Pro/Max
- Display: 14.2-inch mini-LED Liquid Retina XDR
What we test
- Battery health and charging
- Keyboard, trackpad and ports
- Speakers, camera and Wi-Fi
- Logic board and liquid indicators
- Display, backlight and hinge cable
Why start with a diagnostic
A MacBook that will not charge could be the charger, the port board or the logic board, and those are very different prices. A diagnostic means you pay for the repair you actually need, not a guess.
Mail-in or walk-in
Order online and we email you a prepaid UPS label with $100 of shipping insurance. Pack the MacBook Pro 14-inch M4 Pro/Max on its own in a sturdy box with some padding, no case, cable or charger, and tuck your order confirmation inside. It is checked in on arrival, repaired, tested and shipped straight back with tracking.
Local? Bring it to our Jupiter store on Donald Ross Road. We are open Monday to Saturday 10 to 7, and Sundays 11 to 5 by appointment.
Common questions
Is it really free?
Yes. You only pay if you approve a repair.
Can I send a Mac that someone else opened?
Yes. Order the diagnostic and send it as it is.
How do I confirm I have the MacBook Pro 14-inch M4 Pro/Max?
Click the Apple menu > About This Mac. It lists the screen size and year, and the chip, which should read Apple M4 Pro or M4 Max. The model number printed on the bottom case is A3401 or A3185.
Not sure this is the right repair? Call 888-494-4349 or email support@ifixyouri.com and a technician will talk it through with you.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.


